ReNew Lab, LLC, makers of Sonulase®, respect our customers’ right to privacy. Our Privacy Policy governs personally identifiable information provided to us via our web sites and call centers. It does not govern communications that you may have with others third-party service providers who use or reference our products.

Account Creation
A personal account is automatically opened by your at time of purchase.  At that time, you will be asked to provide such personally identifiable information as your name, E-mail address, home or business address, telephone number and credit card information (name, number, card type, expiration date and CID code).  

Opting-Out of email
We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our online store, and communicating with you. However,  if you do not wish to receive these communications from us, click on the unsubscribe link in receipt page you are sent to after a purchase, an e-mail you’ve received from us, email us at or call us at (888) 456-9677. Please allow 24 hours for your request to be processed.

Information we Receive:
We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use “cookies” and we obtain certain types of information when your Web browser accesses our websites. There are tools designed to help you visit web sites anonymously, although we will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these tools exist.

E-mail Communications: 
To help us make e-mails more useful and interesting, we often receive a confirmation when you open an e-mail if your computer supports such capabilities.

Information from Other Sources: 
We might receive information about you from other sources such as government census information, and add it to our account information. Any information gathered would be used for the purpose of bettering communication to you.

Use of Personally Identifiable Information
Your personally identifiable information is used for our internal business purposes only. We do not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about and its products.

As stated above, we does not share our customer information with third parties, except as described in the next paragraph. If you receive information about our products from another company, we have no control over the use of their data. You will need to contact the company that delivered the email to opt out of receiving ongoing emails.

Disclosure of Personally Identifiable Information
We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets.

Keeping Your Personally Identifiable Information Secure
Our authorized secure server uses Secure Sockets Layer (SSL) encryption – the industry standard — when collecting or transferring sensitive data such as your credit card information. SSL encryption is designed to make such sensitive information unreadable to anyone but us.

Use of Cookies
Cookies are alphanumeric (letter and numeric) identifiers that we transfer to your computer’s hard drive throughyour Web browser to enable our systems to recognize your browser and to provide features that help your userexperience. The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting newcookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of’s best features, and we recommend that you leave them turned on.

Selling to Children
We  do  not sell products for purchase by children. If you are under 18, you may use our products only with the involvement of a parent or guardian.

Optional Provisions
Our customers are given the option of registering with us to receive special offers, newsletters and new product updates by E-mail. If at any time you decide that you no longer wish to receive these communications, you may opt out of receiving them by simply clicking on the “unsubscribe” link, which is attached to every E-mail that is distributed to our customers. By clicking on this link, you will automatically be deleted from our mailing list and will not receive any further E-mails.